Policies

 

Policies and conditions for all inclusive packages

Rates Policies

  • All rates and fees are in US currency• Rates subject to change without notice 
  • Rates include 8.5 service charges and Hotel & Sales taxes.
  • Rates are per person based on double occupancy
  • Single occupants in room for any package carries a 15% surcharge
  • Children above age 13: adult rates apply 
  • A third adult person (13 years and over) in a one bedroom suite will be entitled to 30% discount (local flight cost not discountable) 
  • A fifth adult person (13 years and over) in a two bedroom executive suite will be entitled to 30% discount (local flight cost not discountable) 
  • A sixth and / or seventh adult person (13 years and over) in a three bedroom villa will each be entitled to 30% discount (local flight cost not discountable) 
  • Children ages 12 and under in same room with two adults will be entitled to 50% discount (local flight cost not discountable) 
  • Children ages 12 and under in their own room are 30% off (based on double occupancy)
  • Children ages 5 and under in same room with two adults will pay US$75.00 per night on all package
  • Additional specialty tours to the jungle and to the reef can be arranged for an additional fee, please contact us

Booking Conditions

  • Rates for 4 Night to 10 Nights All Inclusive stay are available on our site. (Other rates not listed are available, please contact us)
  • A 25% deposit is due  at the time of booking.
  • Payment in full is due 30 days prior to arrival.
  • Credit cards accepted: Visa, Amex, Discover and Mastercards
  • All charges to credit cards are processed in Belize Dollars as that is our country's currency.
  • Belizean Dreams Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company.
  • Universal Exchange Rates of US$1 is equivalent to BZ$2
  • Unused portions of packages are non-refundable and non-transferable.
  • Switching vacation packages from Belizean Dreams Resort to Coco Plum Island Resort is not allowed. Guests must cancel with us in writing (adhering to our Cancellation Policy) and then book with Coco Plum Island Resort.
  • Splitting vacation between both Belizean Dreams and Coco Plum Island is allowed. Guests will need to pay both resorts separately as we are managed under different Management.
  • Trips shortened as a result of or due to airline delays, strikes, world events, no-shows, premature departures, personal issues and as result of inclement weather and/or acts of God including hurricanes are non-transferable and non- refundable.
  • All Date Change Requests must be made in writing and is subject to availability and Management's approval. Rescheduling Cost for such request is as follows:
    • 90 or more days prior to arrival date, guest will be subject to a US$100.00 rescheduling fee;
    • 61-89 days prior to arrival date, guest will be subject to a US$150.00 rescheduling fee;
    • 31-60 days prior to arrival date, guest will be subject to a US$200.00 rescheduling fee;
    • Guest moving from Low to High Season will be expected to pay the difference.
    • Guest moving from High to Low Season will not be compensated for the difference.
  • No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa. (Read entry requirements under our Getting Here section)
  • The bartender reserves the right to refuse service to anyone who has clearly exceeded their limit. 
  • The hotel management declines all responsibilities for valuables left in the room after check out. 
  • Package tours must be chosen according to our daily tour schedule. Tours scheduled on other days are subject to a US$50 / BZ$100 upgrade fee per person. 

Policies and Conditions for Room Only (European Plan)

Rates Policies

  • All rates and fees are in US currency
  • Rates include 8.5 service charges and Hotel & Sales taxes.
  • Rates subject to change without notice 
  • Rates are per Room Only with occupancy as follows:
  • Any Additional persons will be charged US$25 per night
Booking Conditions
  • Room Only Bookings entitles you to accommodation only
  • All meals, drinks and tours will be billed to your incidentals and should be paid for upon check-out
  • A 25% deposit is due  at the time of booking.
  • Payment in full is due 30 days prior to arrival.
  • Credit cards accepted: Visa, Amex, Discover and Mastercards
  • All charges to credit cards are processed in Belize Dollars as that is our country's currency.
  • Belizean Dreams Resort is not responsible for any currency rate of exchange variances applied by banks or for any international processing fees that may be charged by your credit card company.
  • Universal Exchange Rates of US$1 is equivalent to BZ$2
  • Trips shortened as a result of or due to airline delays, strikes, world events, no-shows, premature departures, personal issues and as result of inclement weather and/or acts of God including hurricanes are non-transferable and non- refundable.
  • All Date Change Requests must be made in writing and is subject to availability and Management’s approval. Rescheduling Cost for such request is as follows:
    • 90 or more days prior to arrival date, guest will be subject to a US$100 rescheduling fee;
    • 61-89 days prior to arrival date, guest will be subject to a  US$150.00 rescheduling fee; 
    • 31-60 days prior to arrival date, guest will be subject to a  US$200 rescheduling fee;
    • Guest moving from Low to High Season will be expected to pay the difference.
    • Guest moving from High to Low Season will not be compensated for the difference.
  • No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa.
  • The bartender reserves the right to refuse service to anyone who has clearly exceeded their limit. 
  • The hotel management declines all responsibilities for valuables left in the room after check out. 

Cancellation Policy

  • All cancellations must be received in writing and confirmed by Belizean Dreams Resort to be considered effective.
  • Trips cancelled as a result of or due to airline delays, strikes, world events, no-shows, premature departures, personal issues and / or as result of inclement weather and/or acts of God including hurricanes are subject to our cancellation policy.
  • There is a $200 USD / $400.00 BZE administration fee for all cancellations; this fee will be deducted prior to all refunds.
     
  • All Cancellation made: 
    • 90 or more days prior to arrival date, guest is entitled to full refund less admin fee;
    • 61-89 days prior to arrival date, guest is entitled to 75% refund less admin fee; 
    • 31-60 days prior to arrival date, guest is entitled to 50% refund less admin fee;
    • Less than 30 days prior to arrival date, guest is not entitled to NO refund. 
  • Policy Exception: Cancellation on booking done for stay between Christmas & New Year (December 23 and January 5)  and Easter Holiday (Holy Thursday, Good Friday, Easter Sunday & Monday)  will be subject to the following policy:
    • 90 or more days prior to arrival date, guest is entitled to 75% refund  less admin fee;
    • 61-89 days prior to arrival date, guest is entitled to 50% refund less admin fee; 
    • 31-60 days prior to arrival date, guest is entitled to 25% refund less admin fee;
    • Less than 30 days prior to arrival date, guest is not entitled to NO refund
       
Policies and Conditions for Tours
Belize is located in the Jungle tropics, known for its melting pot of diverse cultures and pristine one of a kind landscape, architectures, flora and fauna. It is also one of the most visited tourist destinations. However, acts of nature are sometimes beyond our control  may temporarily hinder the natural path and attractiveness of aquatic and terrestrial ecosystems. 
  • All boat itineraries and activities are weather and conditions permitting at resort's discretion. 
  • Unused portions of meals and/or activities are non-refundable and non-transferable as a result of or due to airline delays, strikes, world events, no-shows, premature departures, personal issues,inclement weather and/or acts of God including hurricanes. 
  • Belizean Dreams Resort cannot accept responsibility for any delay, inconvenience, damaged possessions, or additional expenses incurred which may be caused either directly or indirectly by events outside our control such as weather, late arrival of flights or acts of God. 
  • No refunds will be given for denied entry caused by failure to carry proper proof of citizenship or the appropriate visa.
  • Belizean Dreams cannot guarantee the clarity of the ocean at all times as a result of flooding/rain.

Tips/ Gratuities

  • Our Rates already include 8.5 service charges which is distributed equally amongst ALL our staff as we believe everyone plays an important role in your stay with us.
  • Additional Gratuity / Tips : 
    • Are generally given at your discretion, there is nothing too small or too big. 
    • We suggest that you request an envelope at front desk with your specific instructions to be sent to our accounting department 
    • The accounting department will ensure proper and transparent distribution through the staff's bank accounts.

Insurance

There is risk involved in any outdoor activity and accidents may occur, therefore at Belizean Dreams Resort we consider safety our most important concern.

It is recommended that guests purchase a comprehensive travel insurance policy at the time of your booking to protect you against illness, injury, loss of personal items and baggage,cancellation, and other travel contingencies. 

At this time, we do not offer travel insurance through Belizean Dreams Resort.  

See our FAQs for more information. 


Toll Free:
1-800-456-7150 | Local: 011-501-523-7271 | Fax: 011-522-2449
reservations@belizeandreams.com | CHECK AVAILABILITY
Office Hours: Monday to Saturday, 8:00 a.m. to 5:00 p.m. Central Standard Time (with no Daylight Savings time change); closed Sunday
 
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     Belizean Dreams | Hopkins Village, Belize
Toll Free: 1 (800) 456-7150 | Local: 011 501 523 7272 / 7271
Fax: 011-522-2449
reservations@belizeandreams.com | BOOK ONLINE
Office Hours: Monday to Saturday, 8:00 a.m. to 5:00 p.m. Central Standard Time (with no Daylight Savings time change); closed Sunday

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