Customer service is a series of activities designed to enhance the level of customer satisfaction – that is, the feeling that a product or service has met the customer expectation.”Turban et al. (2002)
We take great pride in honoring our 100% Belizean staff for their effort in providing the very best service which has allowed us all to boast to be a recipient of the Traveler’s Choice award for the 3rd consecutive year.
Belizean Dreams is a 2018 Travelers’ Choice Winner!
We are so thrilled to be selected once again among the top 1% of Hotels around the world that are honored with this Traveler’s Choice award from TripAdvisor. See a complete overview of the categories we ranked in below:
Top Hotels for Romance Award
- #5 – Top 10 Hotels for Romance in Belize
- #12 – Top 25 Hotels for Romance in Central America
Top Small Hotels Award
- #7 – Top 10 Small Hotels in Belize
- #20 – Top 25 Small Hotels in Central America
Best Service Award
- #7 – Top 10 Hotels for Best Service in Belize
- #13 – Top 25 Hotels for Best Service in Central America
Of course this would not be possible without our amazing guests who decided to first spend their vacation with us and then took time to write about their experience.
THANK YOU! THANK YOU! THANK YOU!
You are truly an official member of our family. Without your wonderful words and 5 star ratings, our awards would not have been possible. Please don’t forget to take advantage of your repeat guest discount, as we’d absolutely love to host you all again.
For those who have not yet blessed us with their presence, you too can become a Belizean Dreams. Contact us today and let our Reservations Team assist you in planning your very own dream vacation. Need inspiration? Peruse our reviews on TripAdvisor or better yet see a few snippets from our reviews below.
Friendly Service On Another Level
Absolutely amazing team approach to service across the board. The staff has your first name and where you’re from immediately committed to memory, and all interactions are just flat-out friendly, genuine, and nice. Manager Andrew has everyone dialed in. Front desk can arrange just about anything upon request. Tours are really fun, informative, and interesting. Rooms are awesome, and none are more than a few steps away from the beach bar. Nicely manicured grounds. Coolest towel “sculptures” we’ve ever seen, each day. Just a ton of pride in each employee’s approach to every job.
Great service, beautiful place.
The service was incredible, and the suite was perfect. My wife and I really enjoyed our honeymoon at Belizean Dreams. We can’t to return. I would recommend this location to anyone. Snorkeling, diving, and fishing are easily accessible for day trips, but if you want to lounge by the beach bar, paddle boards and kayaks are available.
Romantic Beach Getaway
One of the most special things about the resort is that is small and almost exclusively couples on their honeymoons or anniversaries – so everybody is happy and friendly and a lot of fun to hang out with. In addition, if you get one of the all-inclusive packages, it really is ALL inclusive. You won’t get nickeled-and-dimed for petty things that are not included.
We would definitely recommend Belizean Dreams and the Hopkins area for a romantic getaway to Belize.
There aren’t enough wonderful things we can say about Belizean Dreams Resort. They made our honeymoon experience the trip of a lifetime that we will cherish forever. The small resort is so relaxing and welcoming. The staff members all went above and beyond to ensure that we had an incredible time during our stay there.
Belizean Dreams is a small, family-owned resort. I loved that you had a view of the ocean from every room – some are just set further back. Because it is such a small resort, we never had to share the small private beach with more than 5 or 6 other people, and often we were alone. Also, the furthest rooms are only 100 feet or so from the beach, so it’s easy to stop by to change clothes or drop things off between swimming, meals, and other activities.
Such a warm and inviting resort! Everything about our stay was easy and relaxed, starting from the moment we booked the reservation. Staff answered all of my questions in a timely manner prior to our trip. They booked our local transfers and made the travel process easy. Between the excellent and friendly staff, clean, spacious and lovely villa, delicious menu and amenities, we had one of the best family vacations yet.
Another wonderful experience at Belizean Dreams
We’ve stayed in the same villa several times, and the experience has always been wonderful. The villa, the restaurant and the grounds are clean and well-maintained. The staff is well-trained, friendly and knowledgeable, and it’s always a treat to have each of them call our friends and us by name whenever they see us. It’s evident there’s a great deal of emphasis placed on the guest experience at this resort, so we’ll continue to come back. This is just a really nice place to spend a week!
A wonderful Wedding
Belizean Dreams was above and beyond our expectations!!! Since the moment you are being picked up from the airport the staff makes you feel like family, once we arrived to the resort every staff member made us feel at home. The room (villa) was absolutely beautiful!! The wedding planner came to meet us not later than 5 minutes after we arrived, she was just wonderful with everything that she planned for OUR wonderful day.